415-00C Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display 2014 Fiesta
General Procedures Procedure revision date: 06/15/2013

SYNC Module [APIM] Replacement Programming

  1. WARNING: Before beginning any service procedure in this section, refer to Health and Safety Precautions in section 100-00 General Information. Failure to follow this instruction may result in serious personal injury.

    Refer to: Health and Safety Precautions (100-00 General Information, Description and Operation).
  1. NOTE: Use this procedure to program and provision the module when a new APIM is being installed. For additional information about choosing the correct APIM programming procedure, see Accessory Protocol Interface Module (APIM) Programming.

    Refer to: Information and Entertainment System - System Operation and Component Description (415-00C Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
  1. Install the new APIM before performing this procedure.
    Refer to: SYNC Module [APIM] (415-00C Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
  1. NOTE:

  1. Connect a battery charger to the vehicle and select the low charge setting. The negative battery charger lead must be connected to a clean chassis ground, not the negative battery post.
  1. Plug the diagnostic scan tool into a power supply due to the length of time the programming requires.
  1. Connect the diagnostic scan tool to the VCM , and the VCM to the DLC .
  1. Close the IDS software program.
  1. Place the ignition in the ON/RUN position. For ON/RUN position information with Push Button Start vehicles,
    Refer to: Steering Wheel and Column Electrical Components - System Operation and Component Description (211-05 Steering Column Switches, Description and Operation).
  1. NOTE:

  1. NOTE: This procedure clears all Continuous Memory Diagnostic Trouble Codes (CMDTCs). The Diagnostic Trouble Codes (DTCs) must be recorded now if other diagnoses are to be performed after this procedure.

    Select "Toolbox" from the technician service publications website to retrieve and record all Continuous Memory Diagnostic Trouble Codes (CMDTCs).
  1. From the OASIS tab, select the "SYNC" button. The Last Recorded State — Software is displayed.
  1. NOTE: Only Applications on a flash drive may be loaded into the APIM through the media hub.

    NOTE: If not performing a Full Flash/Force Consumer Interface Processor (CIP), go to step 17.

  1. NOTE: Do not disconnect the VCM or USB cable during APIM programming unless directed by the diagnostic scan tool on-screen prompts.

  1. NOTE: Diagnostic scan tools that have never been used to program SYNC® may encounter a Hardware Wizard pop-up requesting a "WMA SBOOT" driver installation. If this request is encountered, install the driver and select the diagnostic scan tool "Retry" button to continue programming.

    NOTE: This step may take 20 minutes or longer.

  1. NOTE: This step may take 20 minutes or longer.

    Connect the USB flash drive to the diagnostic scan tool and follow the on-screen instructions to download Service Pack and Application files onto the USB flash drive. (If the diagnostic scan tool does not have an available USB port, the USB cable that is connected to the vehicle's USB cable can be unplugged at this time to make room for the USB flash drive. Do not disconnect the VCM from the diagnostic scan tool).
  1. NOTE: This step may take 20 minutes or longer.

  1. NOTE: Reinstalling the USB flash drive into the diagnostic scan tool initiates the remaining automated configuration steps. Failure to do so results in the loss of feature functionality such as navigation and SYNC® traffic, directions, and information services.

    Once diagnostic scan tool programming and USB flash drive programming are complete, reinstall the flash drive into the diagnostic scan tool and select "OK" to report software installation to the Ford online database.
  1. NOTE: Calibrate the touchscreen.

    Refer to: Touchscreen Calibration (415-00C Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, General Procedures).